Execution of the order starts after an employee of BulgaraTrade17 gets acquainted with it. If the order is sent on a non-business day or outside business hours, its execution will begin at the beginning of the next business week or the next business day, respectively. In the event of a change in the price of the goods ordered between the time the order is dispatched and the start of the order, the customer shall pay for the goods at the price at which they were ordered.
Order
Confirmation of the order is made after our employee contacts the customer at the phone number provided by the customer. BulgaraTrade17 is not responsible for non-fulfillment of an order when the customer has provided false, incomplete and/or inaccurate personal data.
Delivery
Delivery is made by courier companies ECONT or Speedy to the address specified by the customer or to the office of the courier company in the respective city. The delivery is made only after our employee contacts you and you confirm the order. Deliveries are not made on Sundays and public holidays. The delivery price is automatically calculated by the ECONT/Speedy system. The approximate price for delivery to an ECONT/Speedy office is … BGN without cash on delivery, and to an address is increased by … BGN, including prepayment inspection. When placing an order, please select an ECONT/Speedy office that is convenient for you or fill in the address where you wish to receive the parcel. Orders will arrive within 7 working days of confirmation (if there is an ECONT/Speedy office in your location). In settlements without a courier office, shipments arrive on the scheduled delivery days.
Shipments weighing more than 80 kg. are sent on Euro pallets, with transport in most parts of Bulgaria to the office of the transport company.
